State Farm® Insurance Agent Julie Bass

"Thank you so much, Kassandra! We truly appreciate your kind words. It’s always a pleasure to see you—whether it’s planned or a surprise visit! Our team is always here to help however we can. Thanks for being a part of our State Farm Family. "

"Thank you Chris!!! We are delighted to work with you. Congratulations on the new home. "

"Thank you for your kind words! We’re so glad we could assist you quickly and that you’ve had great interactions with our team. Providing prompt and friendly service is always our goal! We appreciate you and look forward to helping whenever you need us"

"Wow—15 years! We’re truly honored to have been your insurance team for so long. Providing reliable, honest, and friendly service is exactly what we strive for, and it means the world to hear that we’ve met that mark for you. Thank you for your trust and kind words—we look forward to many more years of working together!"

"Thank you for your wonderful review! We’re so glad you felt welcome and comfortable with our team. Taking the time to review policies and answer questions is what we love to do—because insurance should bring peace of mind, not confusion! We truly appreciate your recommendation and are excited to have you as part of our agency family!"

"Thank you so much for your wonderful 5 star review!!! We are delighted to work with you!! "

"Thank you so much, James! We truly appreciate your loyalty and kind words. It’s always a pleasure to work with you! You can always count on us to be here for you.”"

"“Thank you, Cindi! We truly appreciate your 5-star review. We’re so glad to hear that our team provided you with friendly service and prompt assistance. If you ever need anything in the future, don’t hesitate to reach out. We’re always happy to help!”"

"Thank you for the fantastic review! We’re so glad we could help you —and even throw in a birthday concert! We can’t promise she’ll go on tour anytime soon, but we can promise the same level of care and dedication whenever you need us. Wishing you all the best with your new business, and if you ever need anything (insurance advice or an encore performance), we’re here for you!"

"Thank you, Carlos, for your kind words and for taking the time to share your experience! We’re thrilled but not surprised to hear that Patrick provided you with polite, knowledgeable, and pressure-free service. We take pride in having team members like him who genuinely care about helping our customers. Your feedback means a lot, and we appreciate your support! "

"Thank you Cassidy! We are so delighted you came in and allowed us the privilege to work with you for your WI insurance. We hope to see you and your pup again soon. "

"Thank you for your kind words! We’re thrilled to hear that you’re happy with our customer service. Providing quick and helpful support is our top priority, and we appreciate you taking the time to share your experience. Let us know if you ever need anything—we’re always here to help!"

"Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you’ve felt cared for and supported by our team here at Julie Bass State Farm. Providing friendly and helpful service is our top priority, and we’re so glad we’ve been able to make your insurance journey—from setting up your first plan to managing payments—smooth and stress-free. We truly appreciate having you as part of our State Farm family and are always here to help whenever you need us!"

"Julie we appreciate your kind words. You are a gem and it is a privilege to connect!!! "

"Thank you Melissa! We always enjoy working with you and your family!!! "

"Hello David, Thank you for keeping me updated on your situation. I understand that a third-party adjuster has reached out to you regarding your claims, and I can see how that might add to your frustration. Please know that my priority is to ensure you receive the support you need throughout this process. While third-party adjusters can sometimes play a role in expediting claims, I want to assure you that I am here to assist you every step of the way. I will coordinate with them and ensure that all your concerns are addressed promptly. If you have any questions or need clarification about the involvement of the third-party adjuster, please feel free to reach out to me directly. I’m here to help and will do my best to ensure a smooth resolution for you. Thank you for your understanding, and I appreciate your patience as we work through this together. Best regards, Julie Bass – Agent info@juliebass.com"

"Elizabeth, thank you so much for your kind words! I'm glad to hear that you've had a positive experience since signing up with State Farm. It's wonderful that you find our responses quick and helpful. If you ever need anything or have any questions, feel free to reach out. We're here to assist you! - Julie Bass - State Farm Insurance Agent, Monona, WI"

"Orrin, Thank you for your wonderful review! I'm glad you appreciated our attention to detail and follow-through. We're always here to assist with any future needs or questions. - Julie Bass - State Farm Insurance Agent, Monona, WI"

"Dear Shannon, Thank you for sharing your concerns and bringing to our attention the issue with your refund. We apologize for any inconvenience or frustration this may have caused you. We understand that timely and accurate refunds are essential, and we are sorry for any delays or confusion you experienced. We assure you that we take refund requests seriously and will investigate the matter thoroughly to rectify the situation. To resolve this issue, we are awaiting a breakdown of all activity from our accounting dept on your account. Our team is working diligently to understand the situation and ensure that you receive the refund you are rightfully owed. We value your feedback and appreciate your patience as we work towards a resolution. Our goal is to provide excellent customer service, and we regret that we fell short in this instance. We are committed to addressing the issue promptly and providing you with the assistance you deserve. Thank you for your understanding, and we look forward to resolving this matter to your satisfaction. Best regards, Laura Potter Customer Support Team "

"Thank You for your review! Feedback is so important as it helps to improve and discover where there is a problem. You helped us discover a communication breakdown in our new quote request process. Again, thank you and this breakdown has been fixed, so we can continue developing positive relationships with new people as we have done for 18 years. It is a pleasure to work with new people on their insurance and financial needs by offering more than just a price. We get to know you well, to serve you well, to make sure you are well protected. I hope you will allow us the opportunity to show you how good we really are now that we have our communication break improved and fortified. "

"Hi Scott, thanks a ton for your awesome review! I'm so glad Laura could assist you with your house insurance and go the extra mile to get your roofer there early. She truly is fantastic! If you ever need anything else, don't hesitate to reach out. - Julie Bass - State Farm Insurance Agent, Monona, WI"

"Thank you so much for your wonderful review, Jackie! I'm so happy Laura was able to assist you with your homeowner’s insurance policy and answer all your questions! We truly appreciate your support and are always here to help! - Julie Bass - State Farm Insurance Agent, Monona, WI"

"Chad, Thank you for your feedback, and we sincerely apologize for the delay in responding to your request for an auto quote. Recently, we have been prioritizing our current customers who experienced catastrophic hail and wind damage, which has significantly impacted our response times. We should have shared this information with you at the time of your auto quote request to set proper expectations, and we regret any inconvenience this may have caused. Please know that we are working diligently to improve our response process and sincerely regret the experience you had. Again, thank you for the feedback, we aim for excellence and are glad to be held to that standard. "