State Farm® Insurance Agent Julie Bass

"I’ve used them for several years now I have two incidences where I needed to get a hold of them and it is almost impossible, if you do reach someone they say someone will call you back but they never do then sound annoyed when you call 3 days later"

"Julie Bass State Farm Insurance, Madison Wisconsin is one of the most informative, interactive, interesting, intelligent Insurance companies. They are warm extremely friendly and well informed. They go out of their way to help and answer all our questions. This afternoon I had the pleasure of working with Mallory Scott who was very gentle, professional and knowledgeable. Amazing personality! Thank you Mallory for your help and support. Thank you Julie Bass State Farm Insurance group for giving us excellent service in Wisconsin."

"3/19/26 had a small accident called Julie and she is wonderful. We talked things over and she helped me so much. Thank you Julie 2/10/26 - had an insurance review with Julie. Very helpful and explained everything. Answered ally questions."

"I've been with Julie Bass State Farm for seven years. I'm impressed with the exceptional quality and expedited service. Julie Bass insurance and everyone there have helped in ways I didn't even know I needed. They provide excellent recommendations, going above and beyond in helping me get the coverage I need. I've even reached out after hours, leaving a voice message or email, and they make sure I can get needed coverage for family emergencies, car rentals covered and more. I trust them implicitly with my insurance needs. Thank you Julie Bass!!"

"Service has been somewhat inconsistent and I always talk to a new person. This reminds me on my previous 1‑800 insurance which defeats the purpose of using a local agency. I was told that State Farm is a good insurance company - I will try a different agency to see if I can find a better fit."

"Julie is family, but that is not why I am leaving a 5 star review. She and her entire team have been excellent every step of the way. Seriously, one of the most enjoyable experiences getting insurance set up! From reviewing all our options, discussing ways we can save, and helping us understand how homeowners insurance works, everything has been clear. Feel very taken care of! Thank you all!"

"I absolutely love Julie! When I first met her she was very personal with making sure all my needs were met. She even went above and beyond with another policyholder who is a family member of mine and made sure they were safe and taken care of. Over the past 14 years I’ve felt like a valued customer. In the last year or so, I wonder if there had been some misunderstanding in the office. I had a caller go over my policy and she had told me she’d send me my paperwork, I never received it. A few days later, another person called and said she wanted to schedule an appointment to review my policy. This individual kept canceling or missed our appointments. I was beginning to think the office wasn’t sure what was going on. I needed to step away and see where I could find other deals/offers that would better serve my family however SF offers a great plan for life insurance."

"Julie and her team are responsive and solutions oriented. I always feel supported and informed, and I appreciate the care they put into how they communicate and handle inquiries."

"Jo Osuna-Montiel did an excellent job adding my new vehicle to my existing policy! She explained all the options, details and expedited everything very quickly. Thanks very much for the expert service!"

"I transferred my policies here after moving to the area. Julie and her team have been incredibly helpful and knowledgeable. It truly feels like chatting with "good neighbors" whenever I go in or call the team."

"Always polite and always has the answers."

"My family and I have been dealing with Patrick Unson and Lora Gailloreto and State Farm Insurance for over 7 years now! We have six drivers in our house and somehow State Farm Julie Bass is able to keep us organized and insured especially with changes in the age of family members, location(canada/usa), vehicle upgrades/downgrades,housing etc. Patrick and Lora have taken the time to review all of our policies with me, to make sure that we are getting the right coverage at the right price. I highly recommend Julie Bass-Patrick Unson and Lora Gailloreto 👍🏾 Special thanks goes out to Sammuel for his prompt responses and professionalism."

"Jessica N. Thank you for your amazing service and help. Highly recommend."

"Friendly and efficient service. Samm helped with everything I needed. Literally no complaints; Would highly recommend!"

"I immediately think of absolute perfection. We have been with Julie forever. Anything we need help with is always handled with all care and respect for me and my family."

"I’ve company, nice people"

"We have used Julie Bass's State Farm office for more than twenty years and have always been satisfied with the service we have received. We met with agent Johana Osuna-Montiel. Johana was new to us but she was easy to work with, knowledgeable and answered our questions to our satisfactions. We left the office feeling that we are in a good state with our State Farm insurance policies. Thanks for being there for 20+ years to answer our questions and making sure we had the correct and sufficient insurance coverage. Bob Block"

"Valerie was super transparent, personable, and easy to work with for transferring my insurance from out of state. :)"

"I have found the representatives at this office have been very helpful!"

"I have had Julie as our State Farm agent for a number of years. Even though we have never made a claim she is always there to answer any questions to any problems or issues you might have. I highly recommend her for all your insurance needs."

"Julie Bass State Farm Insurance is the best Insurance company I have worked with. Their service is excellent, efficient and appropriate at the right time. Every staff answer calls professionally and very polite. I can never work with any other agency other than Julie Bass ' agency. Patrick Unson us extremely thorough and efficient with any information I need. I cannot thank you Julie Bass State Farm Insurance and all the amazing staff for giving such good prompt assistance to us customers. Best Wishes! Maria Joseph Wisconsin"

"Always make things very easy for me and the customer service is awesome!"

"I've been a client of Julie's for many years and will continue to be for many more. The quality of customer service and the personalized care that I've received is 5-star. I would highly recommend Julie and her team to anyone looking for a quality agent who sincerely cares about her clients."

"I transferred 5 of our personal property policies to Julie Bass's State Farm Agency last year and recently added 3 more products to that list. Julie and her team have been excellent to work with and have taken care of our families insurance needs better than all of our previous insurance carriers. I'd definitely recommend looking into transferring insurance policies to her agency."

"Jessica and Sam were extremely helpful and easy to work with!"