State Farm® Insurance Agent Julie Bass

"Erin was absolutely amazing to work with! She helped me get new car insurance, saved me money, and made the entire process incredibly easy. She was knowledgeable, patient, and took the time to answer all of my questions so I felt confident in my coverage. I really appreciated how helpful and friendly she was from start to finish. I highly recommend Erin to anyone looking for great service and a stress-free insurance experience!"

"Sammuel Schill of Julie Bass State Farm Agency was responsive and followed up with our inquiries in a timely and effective manner."

"I was a client of Julie Bass State Farm in Madison/Monona for years, carrying both my auto and renters insurance with her office, and I can honestly say this is one of the best insurance experiences I’ve had. During COVID, when income got tight and payments were genuinely hard to manage, Julie worked with me directly to find flexible solutions instead of letting me fall behind. That kind of understanding during a real crisis says a lot about who she is.

When I recently moved out of state to Ohio, I reached out for a referral, and she had it to me right away with a detailed email walking me through exactly what to expect next. That’s the kind of follow-through you don’t often get anymore.

Looking at how consistently her clients speak up about her office, I’m not surprised. People mention her staff going out of their way to walk through policy changes step by step, respond quickly, and even proactively look for ways to lower premiums. Several clients have stayed with this office for decades, which says a lot about the trust she’s built.

I also want to note that much of her team comes through State Farm’s internship program, so she’s training the next generation while running a genuinely knowledgeable, customer-first office. That’s a meaningful investment in the community.

Julie Bass and her team are flexible, helpful, courteous, and truly know their stuff. If you’re in the Madison/Monona area, this is the office to trust with your insurance. Wishing them continued growth and success!"

"Samm has been an absolute pleasure to work with. I have been part of the State Farm family for 25 years and they never fail to deliver excellent service and fair rates. 10/10 would recommend!!!"

"I would like to add on to my previous review- Thank you Julie and staff for your help answering my Home owners questions on a recent plumbing issue! I appreciate how quickly you got back to me!

Jo Osuna-Montiel did an excellent job adding my new vehicle to my existing policy! She explained all the options, details and expedited everything very quickly. Thanks very much for the expert service!"

"Samm is very helpful and responsive. He takes the time to fully listen and explain things in a way that customers can understand. I had him perform an overall review to see if I could save any monies on my autos and homeowners insurance premiums."

"The most important thing in our lives is time! And the thing I like is I can call State Farm and make my changes with Sam so quickly and efficiently.It makes a difference when your working with qualified staff. Thanks Sam

Grace."

"Julie Bass is working hard for us every year. We have been with State Farm for 31 years!"

"Julie is such a warm welcoming professional. She knows her business and makes one feel you have the correct amount of insurance. When If I have a question her staff is qualified and eager to give you help. Julie is very special to me. As long as she's in business I will stick with State Farm. Keep up the great job Julie."

"In a busy and chaotic time after a hail storm Julie and her staff have been a great help and resource."

"I’ve used them for several years now I have two incidences where I needed to get a hold of them and it is almost impossible, if you do reach someone they say someone will call you back but they never do then sound annoyed when you call 3 days later"

"Julie Bass State Farm Insurance, Madison Wisconsin is one of the most informative, interactive, interesting, intelligent Insurance companies. They are warm extremely friendly and well informed. They go out of their way to help and answer all our questions.
This afternoon I had the pleasure of working with Mallory Scott who was very gentle, professional and knowledgeable. Amazing personality! Thank you Mallory for your help and support. Thank you Julie Bass State Farm Insurance group for giving us excellent service in Wisconsin."

"3/19/26 had a small accident called Julie and she is wonderful. We talked things over and she helped me so much.
Thank you Julie

2/10/26 - had an insurance review with Julie. Very helpful and explained everything. Answered ally questions."

"I've been with Julie Bass State Farm for seven years. I'm impressed with the exceptional quality and expedited service.
Julie Bass insurance and everyone there have helped in ways I didn't even know I needed. They provide excellent recommendations, going above and beyond in helping me get the coverage I need.
I've even reached out after hours, leaving a voice message or email, and they make sure I can get needed coverage for family emergencies, car rentals covered and more. I trust them implicitly with my insurance needs. Thank you Julie Bass!!"

"Service has been somewhat inconsistent and I always talk to a new person. This reminds me on my previous 1‑800 insurance which defeats the purpose of using a local agency. I was told that State Farm is a good insurance company - I will try a different agency to see if I can find a better fit."

"Julie is family, but that is not why I am leaving a 5 star review. She and her entire team have been excellent every step of the way. Seriously, one of the most enjoyable experiences getting insurance set up! From reviewing all our options, discussing ways we can save, and helping us understand how homeowners insurance works, everything has been clear. Feel very taken care of! Thank you all!"

"I absolutely love Julie! When I first met her she was very personal with making sure all my needs were met. She even went above and beyond with another policyholder who is a family member of mine and made sure they were safe and taken care of. Over the past 14 years I’ve felt like a valued customer. In the last year or so, I wonder if there had been some misunderstanding in the office. I had a caller go over my policy and she had told me she’d send me my paperwork, I never received it. A few days later, another person called and said she wanted to schedule an appointment to review my policy. This individual kept canceling or missed our appointments. I was beginning to think the office wasn’t sure what was going on. I needed to step away and see where I could find other deals/offers that would better serve my family however SF offers a great plan for life insurance."

"Julie and her team are responsive and solutions oriented. I always feel supported and informed, and I appreciate the care they put into how they communicate and handle inquiries."

"I transferred my policies here after moving to the area. Julie and her team have been incredibly helpful and knowledgeable. It truly feels like chatting with "good neighbors" whenever I go in or call the team."

"Always polite and always has the answers."

"My family and I have been dealing with Patrick Unson and Lora Gailloreto and State Farm Insurance for over 7 years now! We have six drivers in our house and somehow State
Farm Julie Bass is able to keep us organized and insured especially with changes in the age of family members, location(canada/usa), vehicle upgrades/downgrades,housing etc. Patrick and Lora have taken the time to review all of our policies with me, to make sure that we are getting the right coverage at the right price. I highly recommend Julie Bass-Patrick Unson and Lora Gailloreto 👍🏾

Special thanks goes out to Sammuel for his prompt responses and professionalism."

"Jessica N. Thank you for your amazing service and help. Highly recommend."

"Friendly and efficient service. Samm helped with everything I needed. Literally no complaints; Would highly recommend!"

"I immediately think of absolute perfection. We have been with Julie forever. Anything we need help with is always handled with all care and respect for me and my family."

"I’ve company, nice people"